Return and Refund Policy

We currently do not accept refunds on personalised items (unless there's a mistake in the personalisation).

Items which do not require personalisation, can be returned within 7 days of receiving. postage must be covered by the customer.

refunds can take up to 7 days to process back to the payment method you originally paid with,

All queries to be made within 48 hours of receiving the parcel.

Must be in a resealable condition (unopened, un used and in its original packaging)

Return Postage charge is buyers own responsibility, we do not offer free returns at this time.

Personalised items are non returnable and non refundable

Original Postage charge is non returnable.

Please contact us at sales@personalisedgifts4you.com  if you are not happy with your order. Many thanks